Case studies

A collection of projects I've worked on from hands-on content design to thought leadership.

Craft & Leadership

Cover image for Building a foundation for AI governance
AI governanceSystems thinkingRisk mitigation

Building a foundation for AI governance

Developed foundational AI principles to ensure teams deliver consistent, high-quality, and on-brand AI solutions as we scale.

Cover image for Redefining the leasing experience
0-to-1Market innovationCompliance

Redefining the leasing experience

Redesigning the onboarding experience for a 0-to-1 product that generated over $1.8M ARR in its first quarter.

Cover image for Architecting clarity for a data-heavy dashboard
B2BDashboardInformation Architecture

Architecting clarity for a data-heavy dashboard

Redesigned a B2B portal with 230K monthly visits to improve information architecture, brand alignment, and content discoverability.

Cover image for Optimizing team workflow
Process designFacilitationTeam operations

Optimizing team workflow

Transitioned the design team from a reactive workflow to an intentional process by implementing weekly Office Hours.

Culture & Community

Cover image for Teaching others to track their impact
Public speakingConferenceCareer

Teaching others to track their impact

Presented a strategic framework at the Button conference to empower content designers to document their contributions at work and surface their impact.

Content Design with Friends podcast cover featuring an illustration of a pink brain character with arms and legs dancing, surrounded by sparkles on a blue background
Community EngagementPodcast ProductionAdvocacy

Building community through conversation

Content Design with Friends is a podcast about UX, content, and the people behind the words. I was a co-host for 3 seasons.

Cover image for Celebrating team wins & looking ahead
Team cultureEngagementStorytelling

Celebrating team wins & looking ahead

Co-created a year-in-review experience to celebrate our collective achievements and to highlight each person, fostering a sense of belonging and building up our team culture.